Managing your booking

Modified on Tue, 5 Sep, 2023 at 12:51 PM

When you book costumes from us, you'll receive an email with a link to your booking.


You'll also find all your upcoming bookings in the Your Wardrobe section of our site.


When you go to your booking, you'll find all the information about your costume hire.


The first tab tells you the dates of your hire, the delivery address, the financials (as well as when the balance is due to be paid, if still outstanding), and a timeline of any alterations.


The second tab is labelled Costumes.


Here you'll find a list of the costumes you are hiring. You can also add or remove costumes from your booking. Just follow these instructions.


You can order this list by clicking the headings (it can be handy to sort by size or costume name) or enter the name of a costume in the search box.


Next to each costume is a box where you can enter the wearer's name. This gets printed on the costume bags, so it makes organising costumes really easy. It's also a great way to make sure you haven't left anyone out...!

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article